Today, I want to veer off of my usual discussions about family, sex, and poop to talk about the latest trend in female-specific marketing: Multi-Level Marketing “schemes” (MLMs). You’ve probably never heard of “MLM,” but you know what they are. 31, Avon, Mary Kay, Origami Owl, Scentsy, Shakeology, Premier Jewelry, Pure Romance, Pampered Chef (I am literally only looking at my own Facebook feed right now to compile this list). All of those companies that your Facebook friends gush over, post pictures from and about, and fill your “Event” box with invites to “parties” to. These are the companies that have morphed your former high school friends into “consultants,” “guides,” and (my personal favorite) “stylists.”
<Sidebar>Seriously, ladies, can’t we all just have parties? Whatever happened to “Hey! I ordered pizza, have the complete box set of ‘The L Word,’ and three unopened bottles of cabernet! Let’s have a party!” parties? We can do better than this! Do we really need to sling crappy merchandise to friends and family who felt obligated to show up because of their love and respect for you, just to have an excuse to get together? How about these instead?
- I just got my husband a new grill for Father’s Day. Let’s let the kids destroy the backyard and eat cheeseburgers!
- Hey! We made it through an entire summer with the kids, and nobody’s dead or insane! Back to school party!
- I put on an old pair of jeans and found a $20 bill! Party time!
- Or what about, “I miss your face. I miss all your faces. I miss our talks. Come over and let’s hang out again.”
See? No buying or selling required. Just call up your friends and ask if they want to come over. It’s that easy.
And serve booze, for Christ’s sake! This isn’t Utah!</Sidebar>
Here’s the way MLMs work: an individual (usually a woman. These things are targeted specifically to stay-at-home mothers and women in what have been called “transitional” stages—just married, just had children, just graduated college, just divorced, etc.) joins a company under the auspices of becoming a salesperson for that company. Of course, simultaneously, this individual/salesperson is required then to recruit other salespeople as a way of gaining a portion of their commission on top of the commission they can already generate from the sales of their own products. Here’s a great quote and visual from Stephanie Peterson of Fairground Media:
The neverending loop of recruiters-recruiting-recruiters is incentivized by the fact that salespeople earn commissions on any sales made by people “beneath” them (people they helped sign up with the company).
In case that explanation wasn’t completely clear, here’s a great visual to drive it home:

Image Credit: http://www.fairgroundmedia.com/the-truth-about-mary-kay
I’m not saying that this is a “pyramid scheme” per say, but the whole set up does have this three-dimensional triangle kind of feel to it. But maybe I’m just being a hater who wants people to stop telling me that I need a new vibrator in order to feel empowered as a woman. Who knows? (And my vibrator is doing just fine, thanks for asking. I’m a big girl. I can walk into the Lion’s Den all by myself.)
Here’s the thing: MLMs sound like gooey, chocolate-covered awesome, especially for those “transitional” women I mentioned earlier. I get it. I’m one of those transitional women. You set your own hours! You get to be involved in a community of business women! You feel empowered! (“Empowered” is a word that is used repeatedly in MLM propaganda literature. That and “Christian.” Did you know that 31 really pushes a “Christian” propaganda message? Like ordering one of their Chinese-manufactured, monogrammed storage boxes is sanctified by Jesus or something.) You get to decide how much money you want to make! You have your own business! You can sell products that you believe in while getting deep discounts on the products you want for yourself! You can take care of your family, while making supplemental income for them!
Wow, that last one really gets me. As a stay-at-home mother, I want nothing more than to feel I can “do it all.” That I can bring home at least a little bacon, while still devoting my time to my children. That I am a useful member of the household, responsible for contributing financially instead of just spending. It’s tempting. And I get why so many women I know fall for it. I really do. I empathize. Seriously.
But, ladies, it’s bullshit.
The Federal Trade Commission (FTC) released a report in 2008 calling MLMs “extremely viral and predatory.” Judging from tax information, the report concluded that 99% of “salespeople” in MLMs end up losing money:
Failure and loss rates for MLMs are not comparable with legitimate small businesses, which have been found to be profitable for 39% over the lifetime of the business; whereas less than 1% of MLM participants profit. MLM makes even gambling look like a safe bet in comparison.
I swear I did not make this up, ladies. The FTC just said that MLMs were not comparable to “legitimate” small businesses and that gambling was a safer investment. So, beyond just being an incredible annoyance for all of your friends, doesn’t that raise a whole lot of red flags?
And I know that I’m going to get a barrage of comments about this post. “I love what I do!” “I am not taking advantage of anyone, and NO one is taking advantage of me!” “I AM profitable in my ventures!” “This venture has been the best decision of my life. Hands down.” And, “Why the hell do you care how I choose to spend my time and my resources?”
Okay, okay. Settle. Maybe you are profitable. Maybe you have found a company that answers all of your needs, and you are successful and pleased, and (dare I say) empowered by your relationship with your MLM. But I have a few questions for you:
- Is it sustainable? After that first flurry of orders. After that initial “You go, girl!” from your dedicated friends and family members. After the first season has been rendered obsolete and you discover that you have to order all new catalogs or product, will you still be able to convince your neighbor to host another party? Buy another monogrammed bag? Desire another lemon zester? Once your close friends have all bought a necklace from you, or have joined you in “businesses” of their own, who can you turn to? Do you have another plan? Cold calling? Advertising? Or (and this actually happened to me and a girlfriend of mine while we were walking around Target) approaching strange women at random and “surprising” them with a selling party by luring them in under the false pretense of “You have such beautiful coloring! Can I give you my card and call to see if you’d like to be one of our models for a make-up application seminar?” (This did actually happen, but luckily I got over the initial flattery, Googled her line, and found out that it was a selling tactic for a cosmetic MLM.)
- Have you really crunched all the numbers? I’m not trying to be condescending. Think about how much time you put into “your business.” How many hours? What are you getting paid for those hours? Are you paying yourself? Don’t you think you deserve to get paid? Are you giving away more and more product, just to make room for the new lines coming out soon that will render your current stock obsolete? What about the gas money? The cost of advertising? The cost of samples or catalogs or business cards? The time, expense, and energy it takes to make 35 canapés for your fifth selling party this month? I have been flirting with the idea of starting my own business from my textiles and weaving, and when I sat down and calculated, really and truly, what I would have to pay myself in order to make my time worth the work, I realized that I couldn’t compete in a real way with the Chinese companies who have flooded Etsy and cheapened the price of handmade, high quality goods.
- Why is this the way that you seek out community? This is a genuine question I have. Like I suggested in my <Sidebar> above, I just don’t know why so many women feel as though they’d never throw parties or have friends over if it weren’t for these sales pitches. I sympathize. I also almost don’t feel as though I’m “important” enough to warrant asking people to take time out of their days and lives to, you know, be a part of mine. But why selling? Doesn’t that go against everything we ever learned about social etiquette? I mean, you would just insult your Mother-in-law if you offered to pay her for the Thanksgiving dinner she just made, right? Because that was done as a gesture of love, not finances. Being a stay-at-home mom is isolating and lonely, but there are ways of expanding your community that don’t involve taking advantage of your friends (and don’t you feel like you’re taking advantage of them? I mean, seriously?).
- What about opening your own small business? And I mean, all on your own? No Big Brother watching over you. No frets about commission. No pressure to recruit. You probably won’t make very much money right off the bat (again, those initial, heady first sales seem to really draw people in with unsustainable promises of more to come), but you can pursue products that you GENUINELY believe in, or even that you made yourself. Now that would be empowering!
And there it is. Why I have just lost about 15 friends. Maybe 20. Easily. Because being recruited for one of these companies, or invited to one of these parties, or coerced into purchasing these products has become as common for women in America as a daily stop at Starbucks or McDonalds.
But, finally, why do I care? If you decide that this the best decision for you, then who the hell am I to judge? Well, there are several reasons why I give such a big fuck. Firstly, and most importantly, because I see these companies as being particularly predatory towards women. They are preying on our collective sense of failure, on our culturally-devalued chosen paths (mothers, homemakers, wives, unemployed college graduates, single adults, or underpaid employees in menial service industries). Men are traditionally lauded as the “businessmen” of the world. The leaders. The Don Drapers. Women are the secretaries. Mostly noticed for our big boobs. These companies play into those uncertainties and tensions with promises of self-sufficiency and guilt-free social productivity (which in America we translate into dollars). Again, they want us to feel as though we can “have it all.” Business, family, success, profits. And all in a woman-centered, woman-friendly environment. They’re not fixing any problems, though. Because when those 99% of women fail at their new “businesses,” when they lose an average of $900 to $1000 annually (FTC) at this venture that was meant to make them feel like the smart, capable, and savvy women they didn’t realize they already were, these companies send women into spirals of guilt, depression, and bitterness. I know. They report it themselves on Pink Truth, a website cautioning women against joining MLMs with true stories that the companies don’t want you to hear: the stories of the 99%. Read the forums, if you dare. These women are mad as hell, and they’re not going to take it anymore.
What a bitter path to empowerment.
Secondly, I care about these decisions, because I can’t compete with them. As I mentioned above, I’ve been wanting to open my own small business, selling hand-woven textiles (bags, blankets, rugs) and beadwork (not jewelry on a string, but purses, cuffs, and tapestries also woven on a loom). I also looked into making diaper bags, looking at solutions that I didn’t see currently on any market. I did my research. I opened a spreadsheet. I calculated how much it would cost for supplies. For the time to manufacture these goods. How much inventory I would need to set up a respectable “shop” (read: booth at a local art fair). How much a website or online domain would set me back. How much I would have to sell to make up for that initial investment. Finally, I had to ask how much I would have to sell to make it worthwhile. To actually turn a profit. I flirted with the idea of the “purse party.” But then yet another invite for a 31 Gifts party came through my inbox. And I balked. No matter how overpriced the goods are from these companies (and make no doubt, they are overpriced) I couldn’t compete. Not if I wanted to pay myself something, instead of just covering my initial investment. These companies have the power of large manufacturers, mass-producing their goods, often overseas. I can find a “beaded purse” online for sale for $25. It takes me about 30 hours of work to make just the outer beaded portion of one of my clutch bags. Then I have to make a lining, a handle, decide if I want to install a zipper, or a snap, or a flap closure. Then I have to actually assemble and make the damn thing. I can’t pay myself less than $1 an hour, no matter how desperate I am for recognition and a sense of personal value. I’d value myself less if I let my wares go for that low. And I didn’t want to take advantage of my family or friends by forcing them into buying my goods using these high-pressure “party” techniques. I couldn’t do that ethically. And that’s why I can’t compete. And that’s why I care. Because I know I’m not the only one. I have good friends who are also struggling artisans, trying to genuinely create something unique and high-quality, who are being shut out by people who have been brainwashed into believing that they are “stylists” and “designers” for these large conglomerates.
So that’s why I care. And maybe I shouldn’t. Maybe you’re all right and it’s just none of my business and this whole post is just me venting my personal frustrations and failures.
Either way, stop inviting me to your “parties.” I’m not going. But I’d love to just hang out sometime. For no reason at all.
And that’s a promise you can take to the bank.
I love you. (And I agree, but I have to whisper that because I’m not as brave as you!) And when am I coming to visit you?!
Keep saying you love me and you can come by any time! 😉
Nicely done, woman!
Hey, do your loom and bead work because you love to do it. No other reason is necessary. I love all your work.
How can you be serious and make me laugh at the same time??
Interesting and informative! I do have a small craft business– making fabric purses, so I get compared to thirty-one a lot. And I hate it. So I love what you have to say in your sidebar.
Congratulations on your small business! I wish you all the luck in the world, I really do. I know how difficult such ventures can be. You pour your time, energy, creativity, love into it, and you can never be sure if anyone will even notice (Hmmm…kind of sounds like starting a blog…). Good luck!
Found you in your link on your comment at Mommyish. Great, great article, truly. I can’t tell you how tired I am of the awkward avoidance dance I end up doing around friends trying to sell me stuff I don’t want. I tried to sell Mary Kay nine years ago (as a newly married, newly pregnant woman in a very transitional phase!) and hated it instantly. I barely broke even and then immediately left the company.
I know so many people who have tried to sell for these companies, and don’t know a single one who’s ever stuck with it long or EVER turned a profit- with the exception of my Mary Kay director who owned an enormous home, had over a hundred consultants underneath her, and had zero friends. She was pretty successful, but so off putting.
Thanks for your comment! I also know a lot of women who start off really enthusiastic, only to have their ventures peter out just a few months later. Again, if it makes them happy and seems to be working out financially, then I’m all for it. But so many start off with big dreams only to crash back down very quickly. I just hope that those women don’t think it’s their fault! I want them to feel strong and capable enough to try again with businesses of their own! Or to feel comfortable enough being “only” mothers or wives to find satisfaction without a paycheck. I guess that’s the infernal dance of modern womanhood, huh?
Yes, yes, a thousand times yes!! I love this post! I too have stopped going to these “parties”, I have lost a few friends but I don’t care.
Thank you for your comment! I’ve found that the “friends” I’ve lost haven’t really been missed after all, and those who remain are just better overall. 😉 Good luck to you!
I also found your article through mommyish… I’m curious if there are any statistics regarding serial MLM-ers. Surely — like in someone’s 2nd or higher marriage — the success rate plummets due to stretched resources, friends’ party-attendance burnout, etc. Still, for some reason it’s always the same 1 or 2 people littering the break room at work with 31, Pampered Chef, Tastefully Simple, or other catalogs. If your first “business” didn’t work, why would your subsequent attempts using the same business model work out any better?
You know, I just don’t know if there are any stats on that. I’d suppose that the reason for the “serial MLMers” is the same reason that there are people who have been married 8 times: human beings are at once eternally optimistic and unbreakably habitual. My husband always says that “the definition of insanity is doing the same thing, over and over, and expecting a different outcome.” But, really, that’s the definition of humanity. We all have patterns that we fall into, and we all think that *this* time, things will be different. If I *have* to finish a piece of writing by a certain deadline, I’m convinced that I will not procrastinate until the last minute. And, even when I spend a half day looking at Ikea kitchen cabinets instead of writing, and ONCE AGAIN have to bang something out, bleary eyed, at 1am, I still hit the “Submit” button, smile, and promise myself that *next* time I’ll get it together. It’s crushing at times to be optimistic, but I fear that is most people’s fate.
Growing up in a small, mostly-rural community, I ended up being my mom’s “date” to a lot of these parties: make-up, candles, kitchen supplies, etc.
I think my mom used to drag me to these parties to use me as an excuse to leave early without hurting anyone’s feelings or buying anything: “Sorry, my bratty tomboy is being a pain! Gotta go home, bye!” (Genius, actually)
But the type of women you describe who do end up being “consultants” in these businesses, I think you are unfortunately right. The ones I know are (typically) stay-at-home moms, (typically) have lower self-esteem, and who want to feel like they are contributing. I used to just think these type of businesses are annoying, but now I’m rather upset. It’s so manipulative and cold.
Ha! I think I’d like your mom. Good way to fulfill the social contract of friendship without tipping into the consumer contract of purchase. 😉
Thanks for your comment!
WOW, just WOW!!! I JUST left Pure Romance for every reason you just named. SERIOUSLY! EVERY reason. You can only have so many vibrators and lube. NOBODY is having THAT much sex!!!!
I would just like to add ONE small positive thing. I was unemployed. The first few parties really boosted my esteem. I think the previous interviews they could smell the insecurity. I went on an interview and nailed it. i really think it was because of the “woooo girl factor” I was lonely in suburbia, the meetings got me out of the house. They were consistent.
Since working a REAL job however, I gained clarity. For a year I stayed active. Just because. Truth be told I lost interest after my first check with my new job.
My real friends however, were never ever made a pawn. THEY would tell people what I did and THEY supported me, because they love me. LOL I suppose that is why my sales were pitiful!! I knew from day one what I needed from that organization and got it.
I LOVE LOVE this post as well as the one on MOMMYISH. I would love to hear your thoughts on why it’s so hard for folks just to hang out these days…
I think that you have an excellent point about self esteem, and it sounds like you had some very real and manageable expectations from Pure Romance (one of the people who unfriended me on Facebook because of this post actually worked/works for Pure Romance. You’d think she was curing cancer, judging from her responses to me!). Really, without the cost factor, all of the positives that you listed regarding MLMs are things that I support 100%: socializing, self-confidence boosting, learning rudimentary business and networking skills. Go for it! What sticks in my craw is that so many women end up losing money, and therefore feeling like “failures” that I worry that all of those positives are just temporary conditions.
As for why socializing is so hard these days, I think that there are many, many reasons. First of all, technology makes it difficult. While I have a supportive “community” online, I become so used to typing out responses that my verbal and inter-personal skills start falling off a cliff (not that they were that great to begin with! I talk about poop on my blog AND in person!). Secondly, I think that mobility has something to do with it. Instead of growing up and remaining in the same, familiar communities all our lives, people now have the opportunity to move (for whatever reason, good or bad), and that can be alienating and lonely. I also think that, socially, the world is just different now. It’s “creepy” to strike up a conversation with another person in, say, a Starbucks, but it wasn’t always like that (which is why old people are allowed to talk your ear off, even when they don’t know you–they’re non-threatening, and they grew up being able to talk to everybody without fear of negative repercussions). Can our collective, cultural courage be lacking? Is that it? Or is this a symptom of the “Me” generation–we’re all too self-centered? I don’t know. Honestly.
I have a philosophy about these “parties”: If you wouldn’t invite me to your home to just hang out, don’t invite me over to spend money.
I had someone in a club with me invite me to a 31 party once. I said no. A few months later, I got an e-mail from the woman who was selling at the party trying to get me to buy product. I sent her a polite but firm e-mail, asking her to take me off her list. The club member who gave her the e-mail address got a much less polite e-mail. I haven’t spoken to her since. Giving out my e-mail address without my permission (especially since it was what I consider my “professional” address) is, to me, a huge violation of privacy.
Anyway, just want to say that I completely agree with everything you said!
Thank you for your comment! That really does sound like a huge violation. So intrusive. I like your “philosophy” a lot. I think I’m going to start using that as my litmus test for how to deal with these things in the future. 😉
Have you seen the newest one? Come get free vacations! Pay a discounted price for two people then throw it in everyone’s face till they pay( or in my case, save up for 6 months then still not afford it) to go on their own vacation. Then what? Recruit recruit recruit.
If you think talking your friends off the ledge on these ventures is hard, imagine convincing your mom. It’s impossible. Anyway, from one seriously under appreciated handmade artisan to another, I hope any small business you start is successful. Thanks for your honesty, and your humor.
Miss you btw.
I definitely love this! I was involved in an mlm for a couple of years, but I never cut off my friends who didn’t buy. I now make it a firm policy to say no to every invitation, whether it’s to an actual “party” or just to “like” their mlm facebook page. MLM’s prey on women, so I refuse to facilitate that.
I just found this and I think I love you! PLEASE someone who agrees with this article be my friend. LOL
Great post, and thanks for writing it. I reduced my facebook feed to about 20 people because of the MLM crap, and I would LOVE to write a giant kiss off to the “friends” who just want to make money off of me. However, MOST of my coworkers are involved in the same scheme. Since I have to actually see them everyday instead of just on facebook, I can’t really say all I’d like to.